Heat Pumps
Air-source and ductless mini-split systems that heat and cool from a single piece of equipment.
Learn moreThermostats & Controls
Thermostat & Control Installation
Smart and programmable thermostats wired, configured and staged correctly for your equipment.
A thermostat is a controller, not a thermometer. On multi-stage and heat pump systems its configuration decides when the second stage engages, how long the fan runs after a cycle and when expensive backup heat is allowed to come on. Wrong settings quietly cost money every day.
Most smart thermostats need a common wire for continuous power. Where the existing cable does not have a spare conductor, the options are a new cable, an add-a-wire adapter or a model that does not need one — decided by what is actually in the wall.
Setup includes walking through the schedule with you, because a thermostat that gets overridden every evening is not saving anything.
What the visit covers
- Compatibility check against your equipment and wiring
- C-wire installation where one is missing
- Correct configuration for multi-stage and heat pump systems
- Schedules and setbacks set up with you
- Zoning controls and dampers
Signs you need this
- The thermostat display is blank or resets itself
- Room temperature does not match the setting
- A smart thermostat could not be installed for lack of a C-wire
- Backup heat runs whenever the temperature drops slightly
- The system will not switch between heating and cooling
24/7 Emergency HVAC Service
Call our main line and describe the problem — we will tell you the soonest we can be there.
Related
Often booked with this
Maintenance & Tune-Ups
Seasonal inspection and cleaning that catches small faults before they become a no-heat or no-cool call.
Learn moreIndoor Air Quality
Filtration, ventilation and humidity control for homes with dust, allergy or stuffiness problems.
Learn more
Questions
Thermostats & Controls questions
Common questions about Thermostats & Controls. Anything else, call (602) 203-2395.
Not covered here? Ask us directly — describing the symptom over the phone is usually faster than reading about it.
(602) 203-2395Once a year for a single-function system (cooling or heating), and twice a year for a heat pump or a system that does both, since it runs year-round. Manufacturers commonly require documented annual maintenance for warranty coverage — check the paperwork for your equipment.
A one-inch filter typically needs replacing every 1–3 months, sooner with pets or during heavy use. Thicker four- or five-inch media filters usually last 6–12 months. A filter that is dark across its whole surface is overdue, and a restricted filter costs you capacity and efficiency immediately.
Age, repair history and the cost of the specific repair drive the decision. A system past 12–15 years with a major component failure (compressor, heat exchanger) is usually worth replacing; a newer system with a failed capacitor or contactor is worth repairing. You should always be given both numbers and left to choose.
Next step
Book Thermostats & Controls
Tell us the symptoms and we will bring the right parts on the first visit.
Open 24 hours, 7 days a week